Who should I contact for technical support?

The iLearnNYC HelpDesk is your point of contact for all technical issues, including logins, enrollments, site navigation, content, DOE hardware, DOE software, and DOE internet.

Students: If you are under eighteen years of age, please report all issues to a teacher, parent, or guardian.

Educators: Call the iLearnNYC Help Desk at (718) 935-3075 or submit an issue online. The iLearnNYC Help Desk is available 24/7/365.
Note: If you have a school technician on-site, we recommend first referring issues to your school technician.

Posted in: iLearnNYC